Terms and Conditions
All orders must be prepaid. Chassis Engineering accepts Visa, MasterCard, Discover, American Express and PayPal. Other forms of payment accepted are Cash, Wire Transfer, Money Order and Certified Check.
Orders that must go by Truck will be sent Truck Freight Collect.
All prices are subject to change without notice. Chassis Engineering works hard to maintain pricing as current as possible but cannot be responsible for errors that may occur.
Chassis Engineering makes every effort to produce and distribute the highest quality parts. Chassis Engineering reserves the right to make necessary changes to product designs that are not represented in currently used product photos.
No merchandise will be accepted for return without prior authorization. Any product returned must have a Return Material Authorization. RMA’s can be obtained by contacting Chassis Engineering. Any product returned by COD or freight collect will be refused at the dock. Special orders are not returnable. All returns are subject to a 20% restocking/repackaging charge. No returns are accepted after 30 days of invoice date.
Special Orders must be prepaid. Special Orders are non-returnable and non-refundable.
Orders outside the Continental United States:
Orders placed from outside the continental United States must be prepaid. Acceptable forms of payment are PayPal and Wire Transfer. Wire Transfer information will be forwarded as needed. Freight must be prepaid and will be included in the final invoice amount. Any additional charges (of any kind) related to the delivery of the product will be the responsibility of the purchaser.
Truck Freight Orders:
All orders shipped by truck will be shipped truck freight collect. Chassis Engineering will attempt to determine the most cost effective option. Shipping to residential addresses will result in higher freight cost. Commercial addresses are preferred. All product is counted and marked on the Bill of Lading prior to shipment. Any shortages or damages must be noted on the paperwork at time of delivery and the freight company notified by phone prior to contacting Chassis Engineering. Chassis Engineering assumes no responsibility after 3 days from the date of delivery.
All expenses resulting from refused shipments will be the responsibility of the customer, regardless of the reason. Customer will be notified by mail that a balance remains on their account until settled. Any orders placed after the order in question will have these charges added to the total, thereby reimbursing Chassis Engineering.
This privacy notice discloses the privacy practices for Chassis Engineering. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.